Refund policy

14-Day Return Policy 

We offer a 14-day return policy. You have 14 days from the date you receive your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition as when you received it: unworn or unused, with all tags, and in its original packaging. A receipt or proof of purchase is also required.

If your return is approved, we will provide a return shipping label along with instructions on how and where to send your item. Returns sent without prior approval will not be accepted.

For any return-related questions, contact us at info@fresh-styles01.com.

Damaged or Defective Items

Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items

Some items cannot be returned, including:

• Perishable goods (food, plants, flowers)

• Personalized or custom items

• Personal care products (beauty items)

• Hazardous materials, flammable liquids, or gases

Sale items and gift cards are also non-returnable.

Exchanges

To exchange an item, return the original item first. Once the return is approved, place a new order for the item you want.

Refunds

Once we receive and inspect your return, we will notify you about the approval status. If approved, your refund will be issued automatically to your original payment method within 10 business days.

Please note that your bank or credit card company may take additional time to post the refund.

If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at info@fresh-styles01.com.