Shipping policy
We are committed to providing you with a fast and reliable shopping experience. Below you will find all the necessary information regarding our shipping fees, delivery times, and service areas. If you have any questions or concerns, please don’t hesitate to contact us at info@fresh-styles01.com.
Processing Times
All orders are processed within 1–2 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day. Once your order is shipped, you will receive a confirmation email with a tracking number.
Shipping Tracking
As soon as your order is shipped, you will receive an email with a tracking number. You can track the progress of your delivery on the carrier’s website.
Shipping Fees
Shipping fees are calculated based on the destination and the weight of the order. These fees will be clearly displayed during the checkout process, before you confirm your order.
Delivery Issues
If you experience any problems with the delivery of your order (damaged, lost, delayed package, etc.), please contact us immediately at info@fresh-styles.com. We will do our best to resolve the issue promptly.
Please note that we are not responsible for delivery delays caused by events beyond our control (force majeure), such as strikes, weather conditions, or carrier errors.
Returns and Exchanges
For information regarding returns and exchanges, please refer to our [Return Policy] or contact us at info@fresh-styles.com.